We are a leading global provider of wellbeing services, including the Lyra Wellbeing EAP, life management tools, and critical incident support.
Lyra Wellbeing combines a strong local presence with practical and commercial knowledge of their operational regions. Local account management and clinical teams the linguistic, cultural, financial, and legal intricacies of the organizations they serve, delivering uniquely localized care to a consistent global standard.
We are an established and truly global company, and a pioneer in employee assistance.
Lyra has developed the most effective way to protect the very heart of your business – your employees.
Lyra achieves its unrivalled quality of service through rigorous clinical recruitment processes and constant user feedback. Every clinician has a master’s level qualification and experience in understanding the importance of both home and workplace wellbeing. We employ stringent measurement against the five domains of quality, client experience, effectiveness, accessibility, and timeliness to constantly achieve global best practices.
Confidentiality, data security, and privacy protection are key to our success. Our strict guidelines on global standards of ethics and data protection mean employees can feel secure in the knowledge that all aspects of their user journey are confidential.
Your Lyra Wellbeing service will be unique to your business needs and budget. We provide customized solutions that match and evolve to the needs of the business and its employees. A constant review process ensures we adapt, grow, and develop your service with you as required.
While innovative technology forms a core tenet of the Lyra methodology, human connection sits at the forefront of what we do. Our programs and services are accessible via secure chat, phone, webinars, video, and our mobile app.