{"id":5851,"date":"2024-02-19T06:43:19","date_gmt":"2024-02-19T06:43:19","guid":{"rendered":"http:\/\/lyrawellbeingca.canadacentral.cloudapp.azure.com\/?page_id=5851"},"modified":"2024-08-06T09:54:25","modified_gmt":"2024-08-06T08:54:25","slug":"portal-terms-and-conditions","status":"publish","type":"page","link":"https:\/\/lyrawellbeing.ca\/fr\/portal-terms-and-conditions\/","title":{"rendered":"Portal Terms and Conditions"},"content":{"rendered":"
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Portal Terms and Conditions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS PLATFORM<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What's in these terms?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These terms tell you the rules for using any website or app provided by ICAS World (our platforms).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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1. Who we are and how to contact us.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are ICAS World. We are made up of the following companies all of which are
registered in England:<\/p>


(i) ICAS International Holdings Limited – [Company Number 03245537]<\/p>


(ii) ICAS World Ltd – [Company Number 13065199]<\/p>


(iii) ICAS World UK Ltd – [Company Number 13474737]<\/p>


(iv) ICAS Digital Health Limited – [Company Number 12838038]<\/p>


(v) Hello Tomo Limited – [Company Number 13545177]<\/p>


All our above companies have their registered office at 85 Gresham Street, London, England, EC2V 7NQ.<\/p>


To contact us, please use the details that can be found at www.icasworld.com<\/a> under the heading \u201cContact Us\u201d.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. By using our platforms you accept these terms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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By using our platforms, you confirm that you accept these terms of use and that you agree to comply with them.<\/p>

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If you do not agree to these terms, you must not use our platforms.<\/p>

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We recommend that you print a copy of these terms for future reference.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. There are other terms that may apply to you. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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These terms of use refer to the following additional terms, which also apply to your use of our platforms:<\/p>


Our Privacy Policy<\/a><\/p>


Our Acceptable Use Policy<\/a> which sets out the permitted uses and prohibited uses of our platforms. When using our platforms, you must comply with this Acceptable Use Policy.<\/p>

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Our Cookie Policy<\/a>, which sets out information about the cookies on our platforms.<\/p>

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If a particular ICAS World platform contains its own bespoke terms, then those terms will apply to your use of that platform.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. We may make changes to these terms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We amend these terms from time to time. Every time you wish to use our platforms, please check these terms to ensure you understand the terms that apply at that time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. We may make changes to our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update and change our platforms from time to time to reflect changes to our services, our users’ needs and our business priorities or where required to by applicable regulatory guidance, including clinical regulatory guidance. We will try to give you reasonable notice of any major changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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6. We may suspend or withdraw our platforms. <\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Except for our general corporate website, located at www.icasworld.com, our platforms are made available to you as part of employee wellbeing services that we are contracted to provide to a corporate entity or corporate group with which you or a family member has an employment, worker or contractor relationship.<\/p>

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We do not guarantee that our platforms, or any content on them, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our platforms for business and operational reasons, including where we are no longer contracted to provide the employee wellbeing services referred to in the previous paragraph.<\/p>

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You are also responsible for ensuring that all persons who access our platforms through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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7. We may transfer this agreement to someone else.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may transfer our rights and obligations under these terms to another organisation. We will ensure any such transfer complies with the contracts between us and corporate entities under which we provide employee wellbeing services (including this platforms).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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8. Our platforms and authorised users.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Except for our general corporate website, located at www.icasworld.com<\/a>, our platforms are only available as part of the employee wellbeing services that we are contracted to provide to certain corporate entities. You may only use the platforms if you, or a family member, works for one of those corporate entities.<\/span> You should also ensure the corporate entity has clarified that you have the right to access the portal; for example, they may have stated this on their intranet or provided you or your family member with promotional material describing the platforms, or ICAS World’s wider services.<\/p>

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We do not provide our employee wellbeing platforms for the use of the general public. If you do not fall within the eligibility criteria explained above, then you must not use those platforms and should only access our general corporate website, located at www.icasworld.com<\/a>. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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9. Keeping your account details safe.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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For some of our platforms, you will be provided with generic \u2018log in\u2019 details to ensure that you can access the platforms anonymously.<\/p>

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If you have been provided with such generic \u2018log in\u2019 details by ICAS World or your employer, we encourage you to share those details with members of your immediate household, as they will also be eligible to access the platforms.<\/p>

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If our platforms give you the option of registering your own personal account, it is up to you whether you choose to do so.<\/p>

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If you do choose to register a personal account, then we will provide you with a user identification code, password or other similar pieces of information as part of our security procedures. You must treat such information as confidential. You must not disclose it to any third party.<\/p>

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We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.<\/p>

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If you choose to register a personal account, and you know or suspect that anyone other than you know your personal user identification code or password, you must promptly notify us using the following email address: idh@icasworld.com <\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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10. How you may use material on our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We are the owner or the licensee of all intellectual property rights in our platforms, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.<\/p>


You may print off one copy, and may download extracts, of any page(s) from our platforms for your personal use and you may draw the attention of others within your organisation to content posted on our platforms.<\/p>


You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our
platforms must always be acknowledged (except where the content is user-generated).
You must not use any part of the content on our platforms for commercial purposes
without obtaining a licence to do so from us or our licensors.
If you print off, copy, download, share or repost any part of our platforms in breach of
these terms of use, your right to use our platforms will cease immediately and you must, at
our option, return or destroy any copies of the materials you have made.
No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web
scraping in relation to our platforms or any services provided via, or in relation to, our
platforms. This includes using (or permitting, authorising or attempting the use of):
Any “robot”, “bot”, “spider”, “scraper” or other automated device, program, tool, algorithm,
code, process or methodology to access, obtain, copy, monitor or republish any portion of
the platforms or any data, content, information or services accessed via the same.
Any automated analytical technique aimed at analysing text and data in digital form to
generate information which includes but is not limited to patterns, trends and correlations.
The provisions in this clause should be treated as an express reservation of our rights in this
regard, including for the purposes of Article 4(3) of Digital Copyright Directive ((EU)
2019\/790).
This clause shall not apply insofar as (but only to the extent that) we are unable to exclude
or limit text or data mining or web scraping activity by contract under the laws which are
applicable to us.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. We may make changes to our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update and change our platforms from time to time to reflect changes to our services, our users’ needs and our business priorities or where required to by applicable regulatory guidance, including clinical regulatory guidance. We will try to give you reasonable notice of any major changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. We may make changes to our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update and change our platforms from time to time to reflect changes to our services, our users’ needs and our business priorities or where required to by applicable regulatory guidance, including clinical regulatory guidance. We will try to give you reasonable notice of any major changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. We may make changes to our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update and change our platforms from time to time to reflect changes to our services, our users’ needs and our business priorities or where required to by applicable regulatory guidance, including clinical regulatory guidance. We will try to give you reasonable notice of any major changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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5. We may make changes to our platforms.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We may update and change our platforms from time to time to reflect changes to our services, our users’ needs and our business priorities or where required to by applicable regulatory guidance, including clinical regulatory guidance. We will try to give you reasonable notice of any major changes.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Principle 1 \u2013 lawfulness of processing, fairness and transparency<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • ICAS will ensure that all processing is carried out in accordance with applicable laws.<\/li><\/ul>

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    • ICAS will inform and explain to individuals, at the time when their personal data is collected, how their personal data will be processed.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Principle 2 \u2013 purpose limitation\u200b<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      • ICAS will only obtain and process personal data for those purposes which are known to the individual or which are within their expectations and are relevant to ICAS.<\/li><\/ul>

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        • ICAS will only process your data for the express purposes for which it was given, for example out of contractual obligation, because you’ve given your express consent, or where there is a legal basis for doing so. Where we consider ‘Legitimate Interest’ a legal basis, we will balance this against the potential risks to the rights and freedoms of the individual – for example, limiting what we keep, who we send your data to, how long we keep it for, what we do with it and the technical measures we use to protect your information.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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          How do we collect your personal\ninformation?<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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